I am pleased to share a summary below of my article “Five Steps to Protect Your Training with Reinforcement” featured in TD Magazine’s December issue. TD Mag is the ATD’s award-winning monthly magazine that covers industry best practices, emerging technologies, and trends.
It's that time again: Not only is the end of year approaching, Learntec is also around the corner - and of course we will be one of many exhibitors at the fair. However, this year we will attend as a company that has recently won a whole series of awards. For our Mobile Training Reinforcement app ECHO, we have received one of the esteemed Brandon Hall Silver Awards for "Performance Support Technology" - this award is virtually the Oscar of the learning industry in North America.
Training Industry Magazine has also recognized SwissVBS as a "Top 20 Training Delivery Company" in 2017.
At the FocusOn Learning conference, hosted by eLearning Guild, ECHO received the Best Performance Support Solution award. The DemoFest awards are the industry’s only true “people’s choice” competition. We are very proud of these achievements!
"Overcoming the Forgetting Curve" - Sebastian's lecture at Learntec 2017
So why was ECHO so popular in 2017?
SwissVBS is happy to invite Bay Ryley from Ryley Learning to guest blog this week on a subject that is gaining attention and becoming increasingly more important, workplace harassment.
“Eliminating Sexual Harassment: It’s Everyone’s Business” is an engaging digital learning program that instructs employees on how to identify, prevent, and report sexual harassment.
Training Reinforcement is a science-based strategy that uses carefully spaced retrieval practices to improve learning retention. These practices, which often take the form of short quizzes, help learners move newly acquired knowledge to long-term memory. Given that long-term retention is an essential first step towards mastery, training reinforcement is one of the most effective ways to close the training-performance gap. Here are 4 important facts about training reinforcement.
Training Reinforcement Complements Your Existing Training Program
A typical training reinforcement program starts immediately after employees complete a course and lasts 4 to 6 weeks. It comprises daily 5-minute retrieval practices that are designed to be engaging while still effortful.
As organizations apply microlearning to their learning strategy, they are discovering that it is a great way to make learning stick and help employees master complex topics. Microlearning enables employees to consume training content in bite-size chunks right on their mobile devices, without stepping out of the “performance moment.”
An often-overlooked hero of effective microlearning programs is the micro quiz. Micro quizzes are light, interactive practices that are spread strategically throughout your microlearning program. They are typically limited to 5 text-based questions on a narrowly defined topic, skill or competency. It’s important to note that micro quizzes aren’t the long, high-stakes assessments that we often encounter in formal training curricula. They don’t lead to some sort of certification or serve a compliance purpose.
Learners forget approximately 70% of what they’ve just been taught within 24 hours.
That’s a fact.
Sure, there’s some knowledge that remains, but 20% more disappears soon after. That is 90% in a week!
This phenomenon is called The Forgetting Curve and it is as real in corporate training as any other setting. It will happen whether we like it or not. But if we stop for a minute to take a look at what really matters in long term learning, the answer becomes clear:
To retain what we learn, we need to find a way to interrupt the forgetting process.
How do we do that?
After years of extensive empirical research, gaining deep insights into the corporate learning market through our clients, and getting input from a key SwissVBS client and early adopter of ECHO, our mobile reinforcement app, we’ve got a simple and cost-effective solution.
It all revolves around retrieval practice – the cornerstone of mobile training reinforcement.
So you know how to develop a mobile training reinforcement plan.
But do you know how to measure it?
You might think you’ve just created the perfect training reinforcement plan to back up your company’s latest safety training session – can you prove it? Do you have the data to support such a claim? The reality is, without reinforcement metrics, the answer to these questions is NO.
Measure these three things and you’ll have all the numbers you need:
- Learner engagement
On June 22 at the FocusOn Learning Conference in San Diego, SwissVBS President Shahin Sobhani spoke to a crowd of Learning and Development professionals about the need for a learning reinforcement strategy:
“Learning reinforcement is so fundamental to ensure that the investments we have made in corporate training programs are not lost to memory leakage, and we are proud to be recognized in this way by potential users of this solution at FocusOn DemoFest. ”
Think back to your first day on the job. What was your most memorable moment? Was it learning about the mission statement of your organization? Or various semi-interesting factoids? Or was it the first friendly face you met? Or the first time you felt safe and empowered on the job?
In my experience, organizations dedicate countless hours and resources to onboarding, but so often miss the mark. Are we really getting the ROI we need, for both the business and the new employee? This is a considerable challenge for most of us as we transition to a learning culture that meets the needs of the Modern Learner. Onboarding needs to be a highly personal, user-driven journey, not a one-off organizational event. So how is this done?
After an eventful week at ATD 2017 in Atlanta, we are headed further south to San Diego, California for the FocusOn Learning 2017 Conference & Expo, June 20 – 22. This event targets the trends and technologies that are changing our approaches to training.
Topics: Trade Shows & Events