Let’s face it: Learning is tough. It’s messy. It’s effortful. And of course, it takes time. As learning professionals, we all know these truths, but the realities of our organizations and our learners often dictate otherwise. We focus on one-off “events” (e.g. online courses, ILT, bloated PowerPoint decks, etc.) in the hopes that something will stick and transfer of learning will occur, but everyone familiar with the Ebbinghaus forgetting curve knows just how much is retained in the days and weeks after those events. The need for journey-based learning is an imperative for organizations looking to secure better training ROI. Of course, these habits are difficult to break, so here are five ways you can start moving the needle toward journey-based learning within your organization.
Training Reinforcement is a science-based strategy that uses carefully spaced retrieval practices to improve learning retention. These practices, which often take the form of short quizzes, help learners move newly acquired knowledge to long-term memory. Given that long-term retention is an essential first step towards mastery, training reinforcement is one of the most effective ways to close the training-performance gap. Here are 4 important facts about training reinforcement.
Training Reinforcement Complements Your Existing Training Program
A typical training reinforcement program starts immediately after employees complete a course and lasts 4 to 6 weeks. It comprises daily 5-minute retrieval practices that are designed to be engaging while still effortful.
Learners forget approximately 70% of what they’ve just been taught within 24 hours.
That’s a fact.
Sure, there’s some knowledge that remains, but 20% more disappears soon after. That is 90% in a week!
This phenomenon is called The Forgetting Curve and it is as real in corporate training as any other setting. It will happen whether we like it or not. But if we stop for a minute to take a look at what really matters in long term learning, the answer becomes clear:
To retain what we learn, we need to find a way to interrupt the forgetting process.
How do we do that?
After years of extensive empirical research, gaining deep insights into the corporate learning market through our clients, and getting input from a key SwissVBS client and early adopter of ECHO, our mobile reinforcement app, we’ve got a simple and cost-effective solution.
It all revolves around retrieval practice – the cornerstone of mobile training reinforcement.
Organizations have always relied on online training courses to support change processes. While the focus - and budget - has usually been on the optimization of the learning moment, it is becoming evident that a holistic approach to the learning experience is needed to ensure learning that lasts and performance that improves.
Winning Two Prestigous Awards - What a Great Way to Kick off 2017!
2016 was an amazing chapter in our journey, capped off with a multi-award-winning year.
However, to start off 2017 with two more awards is both humbling and extremely exciting.
Newly appointed and even seasoned managers with a technical, natural science or arts background frequently lack solid business fundamentals to succeed in their roles as managers. Even managers with a business degree may lack the required skills when working outside of their core function (i.e. financial management).
When you're a full-service learning design & production agency, you get all kinds of requests:
"Do you do games?"
"Can you include some CGI?" (We are not a hollywood studio.)
"Can you fix our LMS?" (A personal favorite of mine.)
But one that's becoming increasingly popular is, "Can you do individualized learning paths?"
Individualized learning has always been the dream. The only things that have ever gotten in the way of achieving this have been budget, time and resources (so, basically everything). But with the growing maturity of technology fused into everything we do, this dream is alive and kicking. Yes, we "do" individualized learning paths. We call it Dynamic Learning and it is revolutionizing the way our customers are thinking about learning, in the most unexpected ways.
The challenge with the majority of learning that goes on in organizations is that it is quickly forgotten. Modern cognitive psychology tells us that in an increasingly complex digital world, with so much competing for our attention, the majority of what we learn in organizational training is forgotten within days. With the amount of time, money, and energy spent on developing these learning experiences, it is critical that organizations find ways to maximize their investment by ensuring learners retain the information they are given.
Talking to sales managers you immediately recognize that they have a very ambivalent attitude towards training, especially digital training. There are prejudices that training is boring, keeps sales staff away from selling, is difficult to implement, or just plain ineffective.
Yet, digitalization and mobile has provided us with great ways to effectively create and maintain sales force productivity at every step of the learning journey. The answer is to design a learning architecture along three key steps: Onboarding, Reinforcement, and Performance Support. So let’s explore this potential and how to tap into greater sales productivity.
“Who is your target group?” is one of the first and most important questions we ask our clients before we start designing a solution. And regardless of whether the answer is ‘sales agents’, ‘engineers’ or ‘customer service reps’ – more and more often the learners we are designing solutions for have one thing in common: they’re Millennials.