Think back to your first day on the job. What was your most memorable moment? Was it learning about the mission statement of your organization? Or various semi-interesting factoids? Or was it the first friendly face you met? Or the first time you felt safe and empowered on the job?
In my experience, organizations dedicate countless hours and resources to onboarding, but so often miss the mark. Are we really getting the ROI we need, for both the business and the new employee? This is a considerable challenge for most of us as we transition to a learning culture that meets the needs of the Modern Learner. Onboarding needs to be a highly personal, user-driven journey, not a one-off organizational event. So how is this done?